How To Do Organizational Training The Right Way
Having a great organizational training program in place may seem impossible. But it doesn’t have to be. It only has to get built by implementing the correct step-by-step process. Many companies have failing organizational training programs because their training initiatives become isolated.
When initiatives stand alone, they usually fail to conform to expectations. But don’t despair. Follow the tips and steps in this article. They’ll ensure your company creates the right training program. As a result, your business will benefit in many ways.
Here are five steps to install a training program that pushes your company forward.
5 Steps to Putting In Place A Great Organizational Training Program
1) Check out your company’s training objectives
Step one in developing any sort of training program is to recognize what your company’s needs are. Be sure you asses all your business’ plans. For example, talk to someone in human resources about the current training materials. If you’re building the program from scratch, you’ll have to do assessments with each department.
2) Set out important objectives
Your training program most likely requires assessments. These assessments can be task-oriented, individual-minded, or organizational. Gaps will get identified as you test your organization’s current initiatives. You’ll also want to analyze employee skill sets. Once analyzing concludes, start to rank the training objectives. Order the objectives from most important to least important. The primary goal is to connect the gap from current results to desired results. Think of your training program as as a bridge that will give your company better output. The training must focus on improving the actions that each of your employees do on a daily basis.
3) Put a training action plan in place
You now need an action plan. The plan cannot seem generalized and must be as comprehensive as possible. Here’s only some of what your plan must include. Relevant content. Materials needed by employees. Necessary resources. Training delivery methods. But don’t stop there. Again, you need this plan to be as specific as possible. Otherwise, the plan will only be a collection of words with no real long-term impact. Keep the participants’ learning styles in mind while developing the training plan. You don’t want them to get confused and frustrated when they train. Take your time with this. Gather feedback from managers and current employees. Only launch the plan after everyone in the company has gotten consulted.
4) Install the right training objectives
This is a crucial part of the implementation phase. It’s when your training program should start coming to life. It’s time to make important decisions. One of them needs to be whether the training will be in-house or done elsewhere. Implementation must include when each training activity should get scheduled. It should also provide references to any necessary related resources. This includes noting specific facilities and equipment.
Next, you’ll be ready to launch and conduct your training program. Be sure that you track everyone’s progress during the training. This will help you ensure that the program works well. Speaking of, be sure that you—
5) Revise the training program on a regular basis
Don’t expect your new training program to be perfect from the start. That’s not how it ever works. This is why you’ve got to test the program every so often. Even a year after the program’s implemented, it should still get monitored. Remember- all training objectives matter. If they’re not met, then you need to revise the program. Keep track of honest feedback from participants. Note which skills they’re improving and which skills they’re failing to improve. Also, track the training instructors. Great organization training programs will still fail if an instructor isn’t doing a good job.
Keep in mind that organizational training is never one-size-fits-all. In fact, there’s no easy answer to installing the perfect program. Part of it depends on your 1) Your industry. 2) Your employees. 3) Your management. 4) Your customers. There are certain aspects that are always present in successful businesses. Particularly, businesses with great training programs. Here are nine characteristics that matter most to successful companies. Your training programs should feature:
-a competent and skilled training manager
-a routine evaluation of needs across the entire company
-training that aligns with the goals and objectives of the organization
-goals that aren’t only words, but can get measured
-leaders in the company that recognize the value of training programs
-learning content that’s modern and relevant
-creative actions and ideas
-encouragement of participation
-reinforcing what workers learn
Here’s how to put in place these nine characteristics:
9 Characteristics of Top Employee Training Programs
1) Program management that works
The program manager is what makes or breaks an organizational training program. The program can be the most high quality in the world. But if the manager’s doing a low quality job, then you might as well throw the program out the window.
You can provide a specific title to the manager you select to lead your training program. Here are some options. Chief Learning Officer. Development Specialist. Learning Specialist. Training Coordinator. Regardless of the title, this person must commit to training employees.
He or she executes every single training initiative in your organization. This means the person should have certain traits. Here are a few possibilities. Curiosity. Open-mindedness. High motivation. Leadership. Problem solving. They have to exude enthusiasm. With what? With helping employees develop their skills and reach their potential. This means they should have shown you by now that they’re bettering their own skills and abilities.
2) Identifying needs
It’s not good enough for your training program manager to understand the needs of your company. He or she must be able to identify needs going forward. It’s ideal for the training manager to be a curious person. This is so the manager is aware of the company’s past, present, and future initiatives.
All companies should do a needs assessment. It can get done through a combination of actions. Research, internal polling, and thorough interviews are the main ones. The main goal of any training program isn’t only to identify who needs to get trained. It’s also important to figure out what skills and topics need to get taught. Any “training need” is a divide between current performance and necessary performance. For example, say your company has quite a few dissatisfied customers. This most likely means some of your salesforce is in need of customer service training.
3) Proper alignment must take place
It’s not good enough to identify training needs. These needs must get aligned with your company’s initiatives. The training program manager has to create a curriculum. It must address all problems in the company. This is so workers will be able to understand the training.
The impact to your company matters a great deal. It’s futile to do something in the training program only for the sake of doing it. There must be a purpose that benefits the company. Always think of the bottomline when coming up with training initiatives. If it doesn’t make dollars, it doesn’t make sense.
4) Establish goals by reviewing metrics
It’s usually not very easy to quantify the results of training employees. It takes time to observe whether the training was effective or not. Quantification becomes easier when the program manager reviews past and current metrics.
Metrics must get kept in mind as your company develops training goals. Factors such as cost, effectiveness, time, quality, and quantity should all become analyzed. This is why a benchmarking strategy for studying progress should take place. Be sure that every employee submits data and progress reports on a routine basis. Otherwise, some employees may try to hide their struggles from management.
Schedule a block of time to analyze progress towards departmental objectives. This will make it easier to adjust the training program strategies as needed.
5) Leadership support matters
Any company program will fail if leadership is not onboard. And an organizational training program is no exception. Leadership support establishes expectations, assists with accountability, and drives the program forward.
Leadership is more likely to be onboard when the training manager is able to develop goals. Not to mention, metrics that provide measurable results. Leaders care most about training impacting the bottomline. This means the training manager must have facts and figures. These must reinforce the importance of the program.
6) The training must be relevant
This sounds like a no-brainer. But many programs go to waste due to the content having little to do with employee objectives. Relevant training ensures your employees stay engaged and boost their skills and abilities. The effort must get made for the content to cater to their needs. The training must provide workers with quick strategies that they can apply fast.
7) Think outside the box
Training programs that are creative are a lot more likely to be successful. Industries are changing fast. Not to mention, your competitors are doing all they can to wipe you out. This is why the training program manager must be creative. Drawing material from a business book written in the 90s won’t get it done. Your employees are depending on the program manager for answers. This means the manager needs to be creative to find winning solutions.
8) Communication matters
You and your company should understand the importance of communication. It’s what makes or breaks businesses. That’s why your training program must emphasize the importance of communication. Communication is the life-blood of companies. It’s what keeps employees and managers on the same page. It’s what drives customers to make purchases. Make sure that your program manager recognizes the importance of communication training.
9) Post-training reinforcement
You can’t afford to allow your employees to forget the new concepts that they learned. Hold seminars or show videos that remind your employees of the acquired skills. New concepts mean nothing if they can’t get applied. That’s why post-training reinforcement matters so much.
Sometimes, training doesn’t provide your employees new skills. If that’s the case, consider bringing in a coach or consultant. Sometimes a fresh pair of eyes and ears help reconfigure a company’s training program. A consultant can also assist the program manager so that he or she is at their best.
It’s rather simple. Your employees must have skills and knowledge. This way, they’ll bring in more revenue for the company. That’s why organizational training matters so much. Apply the training concepts from this article. This will ensure that your business is on the fast track to success.